I love my parents to death. I swear I do. But if I get another phone call regarding how to use a computer...I might have to visit a divorce court. I have no problem doing stuff for them on the computer, on my end. And the worse part is that they think you can help them over the phone. You cant call me to ask me where the escape button is on the keyboard (true story). Anyway...I am currently printing this flowchart out for both of my parents. Because the key to figuring out computers...is figuring them out. Not remembering them step by step.