Forget what you’ve heard about first impressions; it’s the last impressions that count. Last impressions — whether they’re with customer service, an online shopping experience, or a blind date — are the ones we remember. They’re the ones that keep us coming back. But there’s one kind of final impression that people seem to forget.
Ever worry about the closing line of you email? No? Me niether. It usually depends on how much I've written before hand. Or how sober I am. But sometimes I feel a little British and I say "Cheers." I blame that on my Bermudian half. But other times I end it with a "I'm Gonna Get You Sucker," but that's a recent thing cause I just watched the A-Team movie.
But if you are of more the sensible type, this is an interesting little read.